Welcome to Planet Soft Toys! We’re an online cuddly toy shop based in the South Wales valleys here in the UK.
Our goal at Planet Soft Toys is to provide a large variety of the highest quality soft toys all under one roof. Our aim is to provide a stress free pleasant shopping experience and to blow all expectations out of the water with our world class service.
Reasons to buy from us
Price – Receiving the high quality you deserve shouldn’t cost the earth. There are no hidden charges – no VAT and no handling fee. Even our first class delivery is free.
Quality – We only sell the highest quality soft toys, supplied from respected companies here in the UK. We only display images of our soft toys we have taken ourselves, we never use stock images. If you’ve ever bought a product which looks nothing like the advertised picture, you’ll know why we do this!
Support – We’re really easy to get hold of. If you have any questions, queries or comments, you can get in touch with us via our contact page. Our aim is to provide a personal response within one working day.
Security – When it comes to security of your payment details, we leave it to the experts. All payments are processed by Paypal, one of the Internet’s leading and most secure payment handlers. With its military strength encryption, Paypal is trusted by big names including eBay, Boots, Argos and HMV.
Delivery – All our soft toys come with free first class delivery included in the price. Order before 3pm and your soft toys will be posted the same day (excluding bank holidays). Our soft toys come delivered to you in well packaged boxes. We never stuff them in envelopes.
Satisfaction – We’re so confident you’ll love our soft toys that if you’re not 100% satisfied, get in touch within 90 days, send it back and as long as it’s in the same condition as you received it (tags still attached etc.) we’ll give you a full refund.